Pricing

Transparent Pricing No Hidden Costs

Citobots offers transparent, predictable pricing with no hidden message credits or surprise bills. Every plan includes AI training, chatbot deployment, a 7-day free trial, and no credit card required to get started.

✓ 7-Day Free Trial✓ No Credit Card Required✓ Cancel Anytime

Starter

Perfect for solopreneurs and small businesses starting with AI.

$29

Per Month (Billed Monthly)

  • 1 Chatbot
  • 1 Website Training Source
  • Up to 3 Document Uploads
  • 500 AI Conversations / Month
  • Text Responses
  • 7-Day Free Trial
  • Email Support
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MOST POPULAR

Growth

Scale your business with voice AI, WhatsApp and advanced analytics.

$59

Per Month (Billed Monthly)

  • 3 Chatbots
  • Unlimited Website URLs
  • Unlimited Documents
  • 3,000 AI Conversations
  • Text + Audio Responses
  • WhatsApp Integration
  • CRM Export
  • Human Escalation
  • 10 Languages
  • Priority Support
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Business

Enterprise AI platform for large organizations.

$99

Per Month (Billed Monthly)

  • Unlimited Chatbots
  • Unlimited Training Sources
  • Unlimited Documents
  • Unlimited Conversations
  • Voice + Text
  • 50+ Languages
  • Dedicated Success Manager
  • SSO
  • SLA
  • Advanced Compliance
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Compare Plans

Everything included with every Citobots subscription.

FeatureStarterGrowthBusiness
Best ForSolopreneurs & Small BusinessesGrowing BusinessesLarge Organizations
Chatbots Included13Unlimited
Website Training Sources1UnlimitedUnlimited + Custom Pipelines
Document UploadsUp to 3UnlimitedUnlimited
AI Conversations / Month5003,000Unlimited
Response FormatText OnlyText + Audio (Voice)Text + Audio (Voice)
WhatsApp BusinessIncludedIncluded
Lead Capture & CRM ExportIncludedIncluded
Human EscalationIncludedIncluded
LanguagesEnglish10 Languages50+ Languages
Analytics & Chat LogsBasic DashboardAdvanced Dashboard & Chat LogsAdvanced + AI Fine-Tuning Insights
SupportEmail SupportPriority Email & ChatDedicated Success Manager
ComplianceStandardStandardAdvanced GDPR, DPDP, SSO & SLA

* Figures above reflect current published pricing. Please confirm against the live pricing page before publishing.

Text vs Audio (Voice)

The Starter plan provides text-based chatbot responses only.

Growth and Business plans additionally include voice AI, allowing customers' chatbots to respond using spoken responses as well as text.

Audio conversations count toward the same monthly AI conversation allowance, ensuring predictable billing.

Included Benefits

  • Core AI Training Included
  • No Separate Voice Charges
  • Predictable Monthly Usage
  • Upgrade Anytime
  • Cancel Anytime

Usage-Based Billing

Transparent pricing with predictable scaling.

Usage ComponentHow It Is Billed
Included Monthly ConversationsEach plan includes a monthly AI conversation allowance. Text and voice conversations are counted equally.
Additional ConversationsBilled in additional usage blocks or upgrade to the next subscription tier.
Audio ResponsesAvailable on Growth and Business plans. Audio usage comes from the same monthly allowance.
Additional ChatbotsStarter customers can purchase additional chatbots as paid add-ons.
WhatsApp Business MessagingSubject to WhatsApp / Meta’s own conversation-based charges in addition to the Citobots subscription fee, where applicable.
Enterprise / Custom VolumePriced individually based on conversation volume, number of chatbots, languages, and integration requirements. Contact sales for a tailored quote.
Enterprise & Agency

Tailored for Scale

Organizations with high conversation volumes, custom integrations, multiple brands, or agency / white-label requirements can work with our sales team for custom-built pricing and infrastructure.

  • Dedicated AI model fine-tuning
  • Full API access
  • SLA-backed uptime guarantees
  • SSO & advanced access control
  • On-premise deployment options
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Billing Terms

  • Subscriptions are billed monthly in advance unless an annual plan is agreed separately.
  • A 7-day free trial is available on Starter and Growth plans with no credit card required.
  • Upgrade, downgrade, or cancel anytime directly through your account dashboard.
  • Downgrades and cancellations take effect at the end of the current billing cycle.
  • Fees are non-refundable except where required by law or explicitly stated in policy.

Ready to Launch Your AI Support?

Start with a 7-day free trial today. No credit card required. Scale when you're ready.